Practical Tips for Online Reputation Management: #1 - Hide your referer keywords
Executive Summary: You can configure Firefox to hide your referer string (aka: referrer string), which - amongst other benefits - helps to mask any suggestive Google searches you may have done to probe a site.
Covering the Footprints in the Sand
When analysing other websites from an Online Reputation perspective, I usually want to know a variety of different things about the site, and about Google’s opinion of pages in that site. Questions might include “Which pages about my client are most visible?” or “When did the site first mention a new product?“
Conceivably you might even need to know:
“Which pages, published in the last three months, mention a competitor and have received more than one comment, but don’t also mention my client’s new product?“
This means that over a short period, I can make dozens of searches, and then visit three or four of the pages that appear in each of the results.
The owners of the target website will be able to check their server logs, and see exactly which keywords have referred them traffic; some of these can be a dead giveaway if someone is checking the site for ORM issues. For example, seeing that someone had been searching for these would set bells ringing:
- site:reviewsite.com “brand name”
- site:reviewsite.com “brand name” inurl:complaints
- etc…
Whaddya Gonna Do About It?
Fortunately, it’s not hard to prevent your browser from passing the referer string (and hence search phrases) to the site. Just work your way through this little checklist:
1 - Go out and get a proper browser
2 - In the Firefox browser bar, type about:config

3 - Yes, this may ‘void’ your ‘warranty’. If a warning message pops up, just ‘promise to be careful’

4 - In the ‘Filter’ box, type ‘referer’
5 - You’ll see the line named ‘network.http.sendRefererHeader‘

6 - Double click the line to bring up the dialog box, enter 0 and click ‘OK’

7 - Check to see that Firefox isn’t passing your referer string by clicking through to this referer checking page, and ensure that the first line is blank.
(There’s more information about network.http.sendRefererHeader - and a warning that some sites might not work correctly after changing it - at the Mozillazine Knowledge Base)
Browse Anonymously
You’re all done now, and can happily probe away without revealing your search keywords to webmasters. If you come up against any sites that don’t function correctly, then just repeat the steps above and change the number ‘0′ back to ‘2′.
I’ve presumptuously named this post as the first part in a series. I’ll carry on trying to post practical ORM tips, but I’m open to suggestions - so drop a comment if there’s something you’d like covered.
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jeff on Wed (7 Jan) @ 7:12 am
Nice way to cover the tracks. Any tricks for Non-firefox users?(Explorer anybody ?)
Would definitely love to see more ORM tips especially with reference to forums management e.g. should I use my real name or
let loose my multiple personalities across the forums.
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robbothan on Wed (7 Jan) @ 10:29 am
Great post - didnt know you could do that.
But my favourite bit is still “Get a proper browser”!
Very useful and easy to follow tip here, dont do much high value ORM myself but I’ll bookmark this!
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Jack on Wed (7 Jan) @ 12:38 pm
Thanks, that’s a fantastic tip. Looking forward to your next tip.
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Rob on Fri (9 Jan) @ 11:23 am
@jeff - I don’t know about Explorer, I’m afraid. All three of the main OSs will run Firefox though. Involvement on forums is a pretty meaty topic; I’ll add it to the list.
@robbothan, jack: Cheers. More to come.
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website information on Sun (18 Jan) @ 4:58 pm
Before i try this one, is there any known issues that when we change that value. PC will not function correctly as a whole?
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Will Critchlow on Thu (22 Jan) @ 9:36 am
You should be alright - you can always change it back - but beware that you are changing your browser to work in a non-standard way. Some sites may not work (posting comments to wordpress blogs for example).
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Hassel on Sun (22 Mar) @ 9:34 am
Thanks for this one! I have one question though. Does changing this setting just stop the browser from sending the keywords in the referrer header or does it stop to send the referrer in general so that they can’t even see from which search engine (or website) I came from?
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Four themes from SMX London | Distilled blog on Fri (22 May) @ 10:40 am
[...] own Rob Ousbey gave a tip during the ‘Brand & Reputation Management Strategies’ session of hiding your referrer when probing sites for potential [...]